Global Skills Matrix
The global standard for modern EAs
Created by the World Administrators Alliance, the Global Skills Matrix (GSM) is the first internationally recognized framework that defines the competencies, levels, and impact of administrative professionals.
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It helps organizations understand the true value of the Executive Assistant role, and empowers EAs to plan their career growth with clarity and confidence.​
Why it matters
Because clarity empowers growth
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When organizations understand the strategic potential of Executive Assistants, they can recruit, recognize, and reward talent more effectively.
For Assistants, the GSM offers a clear structure to set goals, measure growth, and elevate their partnership with leaders. It brings global standards, transparency, and respect to a profession that drives results behind the scenes every day.
Access the full Global Skills Matrix framework published by the World Administrators Alliance and discover where your skills align.​​